04 Sep De-escalating Intense Situations De-escalating Intense Situations Thursday, September 4, 2025 (10:00 AM to 12:00 PM) Online Webinar, Online Webinar, California Details You're Registered! DescriptionLocationInstructors Hear from Hostage Negotiator, Harry Drucker, as he shares stories and tips from his career in law enforcement that you can utilize in your professional life dealing with the public in what can often be highly emotional or difficult situations. REALTORS® regularly navigate high-stress moments, whether it’s tense negotiations, emotional clients, or unexpected challenges, and these proven communication strategies can help you stay calm, build trust, and reach positive outcomes. Online Webinar Online WebinarOnline Webinar, CA 12345 Harry Drucker Harry Drucker has been a hostage negotiator with the Los Angeles County Sheriff’s Department for 28 years and teaches de-escalation and negotiation skills to law enforcement officers, mental health professionals and police dispatchers internationally.